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Retail Media Marketing

Instacart Ads Management Across Every Grocer You Sell In

Instacart ads management covers more than one storefront. Campaigns can reach shoppers on the Instacart marketplace and on grocer-branded sites powered by Instacart technology, including Carrot Ads. Our team plans the structure, runs daily optimization and reports results by grocer and product, for brands directly and for agencies on a white-label basis.

Built for: CPG and grocery brands, plus their agencies

What's included

Grocery advertising depends on shelf availability, basket behavior and tight category competition. These are the three areas where our managed service supports brands and agencies on Instacart.

Sponsored product campaigns

We build and tune sponsored product campaigns around the keywords, categories and product groups that matter, balancing budget between defending your brand and winning new shoppers in the aisle, and reviewing search terms often.

Sponsored Products and Search Ads

Display and shoppable video

We plan display and video placements that reach grocery shoppers on and off the marketplace, matching creative to launch, promotion and always-on goals while keeping messages simple and product-led for shoppers who scan quickly.

Sponsored Brands and Display Ads

Carrot Ads and grocer coverage

We keep track of how your products appear across the grocers using Instacart technology, so naming, budgets and reporting stay consistent when results come from several retailer storefronts, and nothing is lost in translation.

Retail Media Strategy and Planning

Why teams choose it

Built for grocery realities

Out-of-stock items, price changes and promotions affect results quickly, so we monitor availability and promotional timing with the same care as bids.

Cross-grocer visibility

Reports show results by product, campaign and grocer where data allows, helping you see which storefronts and categories deserve additional investment.

Faster launches and promotions

A prepared checklist for creative, product feeds and targeting shortens the gap between a brief arriving and a campaign going live.

Agency-ready delivery

Agencies receive documentation, reports and communication under their own brand, which lets them offer Instacart services without building a new team.

Services in this solution

Each part is delivered by the same AdOps Media team, so planning, execution and reporting stay in one place.

How Instacart Ads and Carrot Ads differ

Instacart Ads is the advertising offer on the Instacart marketplace, where shoppers search and add products to a basket for delivery or pickup. Carrot Ads is Instacart technology that grocers can use to run retail media on their own websites and apps. For brands, that means one relationship can open access to shoppers across several grocers, each with its own customers, catalog and pricing.

The practical effect is that placements, targeting and reporting can vary by storefront. We read the current options for each campaign, set up a consistent naming and budget approach, and report in a form your team can compare. Where detail is limited, we say so plainly rather than guess at what the numbers mean. Honest reporting is more useful than a tidy chart built on assumptions.

Running grocery campaigns day to day

Grocery shoppers often buy on habit and from a short list, so visibility at the moment of search matters a great deal. We structure campaigns around brand terms, category terms and competitor-adjacent terms, review search terms regularly and pause spend when an item is unavailable. Promotions are scheduled so that ads and offers support one another, and budget is moved toward the weeks when shoppers are most active.

Display and video then add reach and help launches build awareness. We keep creative simple and product-led, since shoppers are scanning quickly and decide in seconds. Our retail media marketing service explains how these placements fit with your wider plan, and our quick commerce advertising work covers faster delivery models, which share many of the same habits. Both reward fast, accurate availability checks and tidy product data.

Measuring results across grocers

Success on Instacart is usually judged by sales, return on ad spend, new-to-brand shoppers and share of search. We agree which of these matter before launch, then report them consistently by grocer and product group. When results differ between storefronts, we look at availability, pricing and promotion before changing the media plan, because the cause is often outside the ad itself.

Many brands also advertise on Amazon, Walmart and other networks. Our multi-retailer media management service brings these into one workflow, so you can compare networks fairly. Reading them side by side helps you see where each additional budget unit earns the most, and where it earns the least. Reading them side by side also exposes gaps in tracking early, while they are still cheap to fix.

Illustrative example: pausing by grocer availability

This is an example, not a client result. A beverage brand advertises on Instacart and on grocer storefronts powered by Instacart. One regional grocer runs low on a flavor. Ads for that flavor keep running there and send shoppers to an out-of-stock product page.

With availability-aware rules, spend on that item moves to grocers where it is in stock, and returns once supply recovers. Results are reported by grocer and product, so the brand sees where sales came from rather than one blended number.

What you get at the start

The first phase maps the storefronts. You receive:

• A list of the products and ad formats open to your account, and how Instacart Ads and Carrot Ads differ for your goals.

• A campaign structure by grocer and product.

• Availability rules describing when ads reduce or pause.

• A report format by grocer, product and new-to-brand sales where the data allows it.

Decision criteria: where to start

Start with Instacart Ads if your goal is reach on the Instacart marketplace and you sell in many grocers. Consider Carrot Ads when a particular grocer is a key account and you want presence on its own branded storefront.

Check first that items are in stock, content is complete and promotional prices are set. Product names and features change, so we confirm what is available when planning.

How it works

  1. Review and goal setting

    We study your catalog, current campaigns, key grocers and goals, then agree the metrics and reporting cadence that will guide decisions.

  2. Build the structure

    We organize campaigns by product group and objective, prepare creative and tracking, and set budgets and pacing for each grocer.

  3. Run and refine

    Daily checks cover delivery, availability, search terms and promotions, with steady adjustments to bids, budgets and targeting.

  4. Report and advise

    Scheduled reports and review calls explain results by grocer and product, and set out the plan for upcoming promotions and seasons.

More retail media marketing solutions

FAQ

What is the difference between Instacart Ads and Carrot Ads?

Instacart Ads refers to advertising on the Instacart marketplace. Carrot Ads is Instacart technology used by grocers to run retail media on their own sites and apps. We help you plan across both, subject to the options available in your account.

Do you manage Instacart for agencies?

Yes. We work white-label, running campaigns, preparing reports and handling optimization under the agency name, with named contacts for each client account. Your clients keep dealing with your team, and we follow the reporting formats and communication standards that you already use.

Can you report results by grocer?

Where Instacart provides grocer-level data, we report on it by grocer and product group. Where it does not, we say clearly what is missing and suggest the best available alternative, so no one is misled by an average that hides real differences between storefronts.

How do you handle out-of-stock items?

We monitor availability and adjust or pause campaigns when products cannot be bought, then restart them once stock returns. Advertising a missing item wastes budget and can hurt future performance, so this check is part of our daily routine for every active campaign.

How do we get started?

Contact us with your goals, grocers and current setup. We audit what exists, propose a scope and reporting plan, and agree on how success is measured before any budget changes. The review stage carries no obligation, and you decide whether to go ahead.

How is Instacart Ads management priced?

Grocery retail media management is typically priced as a monthly retainer, a percentage of ad spend or a project fee for setup. We propose a monthly fee based on the number of grocers, products and the level of reporting, and agree it in writing. Media spend is paid to Instacart. We can start with one grocer or one product range.

Ready to talk it through?

Tell us about your team, platforms and goals, and we'll suggest how our Instacart Ads Management service would work for you.